NDIS Plan Management (0127) — registration documents & audit readiness
Plan management (0127) is the one registration group that has always been mandatory — every plan manager must be registered, and roughly two-thirds of NDIS participants use one. The audit focuses on financial integrity.
What the audit covers
Verification module with a financial-services flavour: claims processing controls, fraud prevention, invoice verification against price limits, participant statements and record retention.
Documents Plan Management providers need
| Document |
|---|
| Financial management & claims processing policy |
| Fraud & financial abuse prevention policy |
| Invoice verification procedure |
| Plan management service agreement |
| Monthly participant statement template |
| Budget tracking & overspend alerts |
| Conflict of interest policy |
| Data security & records policy (7-year retention) |
How The Support Register helps
The Support Register tracks your readiness against every standard that applies to 0127 — and its green light means the work was actually done: a policy in place, practised, and current. Templates alone never turn a standard green, which is exactly the test an auditor applies.
- Free readiness register — see every applicable standard and exactly what's missing.
- Documents branded to your business — merge your details into every template in minutes.
- Evidence mapping with attestation — link real records to standards and sign them off.
- Free auditor-pack export — a clean, dated proof pack whenever you need it.
Start free — see your readiness today
Frequently asked questions
Is plan management registration optional?
No — 0127 has always required registration for every operator, including sole-trader bookkeepers and accountants entering the space.
What is the Commission focused on for plan managers?
Claims integrity and fraud controls — the Fraud Fusion Taskforce has raised documentation expectations across the group.